Shipping policy
Last updated: August 5, 2026
Thank you for shopping with TrackMounts LLC. This Shipping Policy explains
how we process and ship orders.
Where We Ship
We ship to all 50 U.S. states, including Alaska and Hawaii. We also ship to
PO boxes and to APO, FPO, and DPO military addresses. We do not ship
internationally at this time.
Processing Time
Every TrackMount is made to order and inspected for quality before it ships,
so please allow 1–3 business days for your order to be prepared. During busier
periods this may occasionally take a little longer, and orders placed on
weekends or holidays are processed the next business day.
If we are unable to produce your order within 3 business days, we will contact
you directly with an updated timeline.
When your order ships, you will be notified via email with a tracking number.
Shipping Rates
• Free standard shipping on all U.S. orders, with no minimum purchase
• Estimated delivery: 2–5 business days after USPS receives your package
• Delivery to military addresses may take additional time once the package
enters the military mail system
Shipping Carriers
We ship via USPS Ground Advantage. Delivery times are estimates provided by
USPS and are not guaranteed.
Damaged Packages
For damaged items, please contact us within 7 days of receipt with photos of
the damage and packaging. We will arrange a free replacement or full refund,
including return shipping, at no cost to you.
Address Accuracy
Please ensure your shipping address is correct at checkout. We are not
responsible for orders shipped to incorrect addresses provided by the customer.
Orders returned to us due to incorrect or incomplete addresses may be subject
to reshipment fees.
Changes to This Policy
TrackMounts LLC reserves the right to update or modify this Shipping Policy at
any time without prior notice. The most current version will always be posted
here.
Contact
TrackMounts LLC
313 Rivergate Way
Sacramento, CA 95831
United States
(916) 538-0612
contact@trackmounts.com